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title

Hotel-restaurant quality of service on intention

Credit to Download: 1 | Page Numbers 11 | Abstract Views: 72
Year: 2018
COI code: MERC01_244
Paper Language: English

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Authors Hotel-restaurant quality of service on intention

  Rozbeh mirzaei - Associate professor of tourism department, university of Mazandaran-babolsar- Iran
  Mehdi Ramezanzadeh Lasboyee - Associate professor of tourism department, university of Mazandaran-babolsar- Iran
  Zahra Zolghadr - MA in tourism management in University of Mazandaran Babolsar-Iran

Abstract:

This study developed a theoretical framework in which overall image and quality of service effect guests’ intentions to revisit a luxury hotel restaurant and visit other restaurants of the same hotel. Results of the structural analysis indicated that the research independent variable has positive influence on intention. Overall, our proposed theoretical framework was found to include sufficient power in predicting patrons’ intentions for luxury hotel restaurant products. Using this quantitative approach, our research objectives were wholly achieved.

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COI code: MERC01_244

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mirzaei, Rozbeh; Mehdi Ramezanzadeh Lasboyee & Zahra Zolghadr, 2018, Hotel-restaurant quality of service on intention, National Conference on Business Administration with an emphasis on supporting Iranian goods and services, آباده, دانشگاه آزاد اسلامي واحد آباده, https://www.civilica.com/Paper-MERC01-MERC01_244.htmlInside the text, wherever referred to or an achievement of this article is mentioned, after mentioning the article, inside the parental, the following specifications are written.
First Time: (mirzaei, Rozbeh; Mehdi Ramezanzadeh Lasboyee & Zahra Zolghadr, 2018)
Second and more: (mirzaei; Ramezanzadeh Lasboyee & Zolghadr, 2018)
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The University/Research Center Information:
Type: state university
Paper No.: 7554
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