Evaluating the awareness, willingness, and trust of Iranians in utilizing social and service robots

In recent years, with the advancement of technology, society is witnessing a wider use of service and social robots in various environments such as restaurants, hotels, etc. In addition to studies on the technology and performance of robots, the discussion of human trust and interest in robots, as well as the assessment of the economic landscape in terms of use and expansion of applications has become crucially important because it is expected that with the advancement of technology, more people Interact with robots with different conditions and features. To this end, this study conducted a survey (100 people) with the presence of a wide range of participants in ages and levels of education to examine the interest and trust of Iranian society in accepting this advanced technology. Responses were processed and categorized with the intention of finding the view of different groups’ of society Also, participants were asked to give their personal opinions in their own words regarding these psychological subjects.

Keywords:

Social robots , Technophobia , Service robots , Robotics