Background: Professional development is one of the concerns of todaychr('39')s managers in the education and development of employees. Investigating the awareness of the quality of education, the results and the efficiency of the training of managers is essential for the educational process, and this completes the educational annuals. Accordingly, the evaluation of the quality of education is a prerequisite for a successful educational system.
Method: The present research is a descriptive study of the purpose of a research study. The statistical population of all deputies and directors of the nine branches of the provinces of the country (460 people) is in 2016. The sample size was selected using Krejcie and Morgan table (210). They were selected by stratified random sampling. The research tool is a researcher-made questionnaire based on the Kirkpatrick model. Its factual and content validity was confirmed using the views of the university, experts and trainers. The reliability coefficient was obtained using Cronbachchr('39')s alpha for the tool of 0.96 and the second tool was 0.90. In analyzing quantitative data, descriptive statistics of frequency and percentage, mean, standard deviation and inferential statistics of single sample t, Friedman test were used to rank educational issues and t-dependent or paired ones.
Findings: The results of the analysis showed that the quality of holding the
basic crisis management training courses at the reaction level was 4.14 and the learning level was 4.8 at the desired level. The results of one-sample t-test to determine the significance of the
effectiveness of education in the level of reaction and learning showed t calculated at the level of α=0.05. Prioritizing education topics at the level of reaction and learning showed that the highest rank in the subject of instruction was the introduction to disaster management and command and the lowest score related to the topic of accident recognition, with an emphasis on common accidents in Iran. The t-dependent or paired t-test showed that the mean pre-test score was 6.98 and the mean post-test score was 7.76. The t table value with a degree of freedom of 209 was significant at the level of p<0.05. According to the participants, the quality of the courses and the whole period is evaluated at the optimal level.
Conclusion: The results showed that the basic course of crisis management training was effective in two levels of reaction and learning based on Kirkpatrickchr('39')s model. There was a significant difference between the mean of pre-test and post-test of samples at the level of P <0.05. According to the participants, the quality of the courses and the whole period is evaluated at the optimal level.