Evaluation of the Disaster-related Information Process from the Perspective of Managers in the Iranian Red Crescent Society

Publish Year: 1399
نوع سند: مقاله ژورنالی
زبان: English
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JR_JORAR-12-4_001

تاریخ نمایه سازی: 20 اسفند 1399

Abstract:

INTRODUCTION: Information is known as the main source of power over others. In this respect, the use of correct, accurate, and timely information in decision-making, planning, and other related issues can be effective in the outcome of activities and services provided by organizations. In times of crisis and disaster incidence, information plays a key and crucial role and affects various disaster response processes. This study was conducted to investigate the communication and information processes and information analysis in the Iranian Red Crescent Society at the time of disasters in 2019. METHODS: This qualitative study with a content analysis design was carried out on 17 experts and managers in the Iranian Red Crescent Society. The necessary data regarding the existing information processes were collected through performing interviews with the participants. The collected data from conducting and implementing the interviews were then coded in MAXQDA software using qualitative analysis method and subjected to analysis. FINDINGS: Based on the findings, the majority of the activities of this organization were carried out by holding meetings to make the necessary arrangements. Measures, such as public education and reports to journalists, media, and social networks were provided in the form of written instructions and protocols. It was revealed that such communication means as media, newspapers, 112 emergency SMS system, and Thuraya satellite network were used for information. The tool utilized in the information process in the Iranian Red Crescent Society was the Disaster Management Information System to record information and the history of crises. This system was located and used in the Control and Coordination Center, and recorded all documents related to the events, including photos, videos, and reports and information of rescuers. CONCLUSION: The most significant problems that crisis management is consistently confronting are the delays in realizing the dimensions of a crisis, lack of information needed to make decisions, and commencement of recovery activities. In addition, it is highly important to have accurate information to be able to respond properly. The acquisition, storage, retrieval, and analysis of information can be the most prominent factors in the success of crisis management.

Authors

Arezoo Ghasemi Siani

Department of Library and Medical Information, School of Management and Medical Information, Iran University of Medical Sciences, Tehran, Iran

Mohammad Reza Alibeik

Department of Medical Library and Information, School of Management and Medical Information, Iran University of Medical Sciences, Tehran, Iran

Hesam Seyedin

Department of Health in Disasters and Emergencies, School of Management and Medical Information, Iran University of Medical Sciences, Tehran, Iran

Milad Ahmadi Marzaleh

Applied Science Higher Education Institute, Red Crescent Society of the Islamic Republic of Iran, Tehran, Iran ۱- Research Center for Health Management in Mass Gathering, Iranian Red Crescent Society, Tehran, Iran ۲- , Health in Disasters and Emergencies,

Ahmad Soltani

Research Center for Emergency and Disaster Resilience, Iranian Red Crescent Society, Tehran, Iran Applied Science Higher Education Institute, Red Crescent Society of the Islamic Republic of Iran, Tehran, Iran

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  • 1. Sadatnia F. Investigating the impact of information systems on improving ...
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  • 6. Braun V, Clarke V. Using thematic analysis in psychology. Qual ...
  • 7. Zaboli R, Seyedin S, Malmoon Z. Early warning system for ...
  • 8. Rezaei S. A study of the factors influencing on the ...
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  • 10. Mirmorad Zehi MA. The role of information technology in reducing ...
  • 11. International Committee of the Red Cross (ICRC). Health care in ...
  • 12. Yousefi AS. An investigation and study on information systems for ...
  • 13. Leidner DE, Pan G, L PS. The role of IT ...
  • 14. Tian X, Zhao G, Cao D, Wang D, Wang L. ...
  • 1. Sadatnia F. Investigating the impact of information systems on improving ...
  • 2. Statute of the Red Crescent Society of the Islamic Republic ...
  • 3. Aghamiri SS, Farsad H, Oveisi N, Kavehfirouz Z, Abjam Z, ...
  • 4. Mousavi AS, Majidi N, Mousavi SM. Reflection of the Islamic ...
  • 5. Ministry of Health and Medical Education. Available at: URL: http://www.behdasht.gov.ir/; ...
  • 6. Braun V, Clarke V. Using thematic analysis in psychology. Qual ...
  • 7. Zaboli R, Seyedin S, Malmoon Z. Early warning system for ...
  • 8. Rezaei S. A study of the factors influencing on the ...
  • 9. Kienzle J, Guelfi N, Mustafiz S. Crisis management systems: a ...
  • 10. Mirmorad Zehi MA. The role of information technology in reducing ...
  • 11. International Committee of the Red Cross (ICRC). Health care in ...
  • 12. Yousefi AS. An investigation and study on information systems for ...
  • 13. Leidner DE, Pan G, L PS. The role of IT ...
  • 14. Tian X, Zhao G, Cao D, Wang D, Wang L. ...
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