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Paper
Title

USING KPIS FOR STRATEGIC MANAGEMENT OF IT IN MELLAT BANK

پنجمین کنفرانس بین المللی تجارت الکترونیک در کشورهای درحال توسعه
Year: 1389
COI: ECDC05_050
Language: EnglishView: 1,436
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Authors

Ali Divandari - Mellat Bank, Chief Executive Officer, Tehran, Iran
Mohammad Ebrahim Pourzarandi - Mellat Bank R&D Manager, Tehran, Iran
Samira Karimi - Mellat Bank, Tehran,Iran

Abstract:

Performance evaluation in big organizations plays an important role in recognition of strategic andoperational goals. Regarding to this concept, some performance indicators and their communicationwith goals and activities must be assigned, measured and analyzed. Nowadays information technologyis a main driver of any business, as you know business process of information technology is different.As a result, managers of this section need to evaluate their performance of department with a differentmetric. Since Performance Indicators for evaluating IT sector are too many in this paper we try tointroduce Key Performance Indicators for IT sector, relate them to plans and goals of organization andfinally represent some samples for that.

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Paper COI Code

This Paper COI Code is ECDC05_050. Also You can use the following address to link to this article. This link is permanent and is used as an article registration confirmation in the Civilica reference:

https://civilica.com/doc/146868/

How to Cite to This Paper:

If you want to refer to this Paper in your research work, you can simply use the following phrase in the resources section:
Divandari, Ali and Pourzarandi, Mohammad Ebrahim and Karimi, Samira,1389,USING KPIS FOR STRATEGIC MANAGEMENT OF IT IN MELLAT BANK,5th international conference on e-commerce in developing countries with focus on export,Kish Island,https://civilica.com/doc/146868

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