The social effects of digital transformation and its role in increasing social resilience

Digital transformation has become a critical path for enterprises to improve organizational resilience and has been widely considered by both academia and business practice. Social resilience based on digital transformation is being affected by threats. The amount of control, management, and coping an organization shows toward risks is called resilience. As the crises and social ills increase as risks, identifying the risks will be necessary. To overcome the identified risks, it is required to evaluate the indicators and dimensions of social resilience. This paper aims to identify the dimensions of social resilience affected by digital transformation. This study is a systematic review analysis of previous works conducted by the previous researchers on how digital transformation can foster resilience in society. The result showed that different criteria are available for expressing the term capacity as a dimension of social resilience that consists of coping capacity, compatibility capacity, and transformational capacity. Based on the result, the direction of recent research had been shifted from the subject of digital transformation processes to the subject of developing a digital transformation strategy.

Keywords:

: Social Resilience , Digital Transformation , Social Effects