Reza Ghanbari - Department of Environmental Health Engineering, School of Health, Qazvin University of Medical Sciences, Qazvin, Iran.
Rohollah Kalhor - Social Determinants of Health Research Center, Research Institute for Prevention of Non-Communicable Diseases, Qazvin University of Medical Sciences, Qazvin, Iran.
Milad Mousazadeh - Student Research Committee, Qazvin University of Medical Sciences, Qazvin, Iran.
Shirin Naderi - Director of Environmental Health Department, Health Center of the Province, Qazvin University of Medical Sciences, Qazvin, Iran.
Saeideh Moosavi - Department of Occupational Health Engineering, Faculty of Health, Qazvin University of Medical Sciences, Qazvin, Iran.
Ehsan Mohammadi - Department of Occupational Health Engineering, Faculty of Health, Qazvin University of Medical Sciences, Qazvin, Iran.

Background: This study aimed to determine the correlations between the emotional intelligence, conflict management strategies, and communication skills of the environmental health personnel of the health centers of Qazvin University of Medical Sciences, Iran. Methods: This cross-sectional study was conducted on ۱۱۶ environmental health personnel in ۲۰۱۸, who were selected via census sampling. Data were collected using Shring’s emotional intelligence scale, Burton's communication skills scale, and the conflict management scale. Data analysis was performed in SPSS version ۱۸ using descriptive statistics, Pearson’s correlation-coefficient, t-test, and ANOVA. Results: The emotional intelligence of the personnel had significant, direct correlations with verbal and feedback skills (P < ۰.۰۵). Verbal skills were prominent in the evaluated environmental health personnel. Emotional intelligence and communication skills were relatively favorable in the personnel. In addition, the results of the Scheffe’s test indicated a significant difference between the personnel with bachelor’s and master’s degrees. Conclusion: In order to improve the emotional intelligence and communication skills of environmental health personnel, it is essential to design proper educational interventions and develop educational packages.

Emotional intelligence, Self-concept, Problem-solving, Health personnel