Mohammad Mohammadian - Health Management Research Center, Baqiyatallah University of Medical Sciences, Tehran, Iran
Reza Tavakkol - Department of Nursing, School of Nursing & Midwifery, Torbat Heydariyeh University of Medical Sciences, Torbat Heydariyeh, Iran

Background: During the service period, employees face a wide variety of organizational problems and issues, leading to decision-making based on their knowledge and mental models to take appropriate actions. The aim of this study was to document and record the empirical knowledge of how to provide, organize, and use the human resources of the selected Universities of Medical Sciences in the face of the Covid-۱۹ crisis.Methods: The present study used documentary research and questionnaires to find research orientation, application, and evaluation, research philosophy of understanding phenomena, inductive research approaches, research strategy for case study, exploratory and descriptive purpose, one-section time horizon, and the method used for data collection. After collecting data, Excel software (version, ۲۰۱۹) and MaxQDA (version ۲۰۲۰) were used to analyze the data.Results: Results from the present empirical study led to the identification and extraction in seven dimensions of the incident, problem, decisions, output and outcome, suggestions, scenario and pattern, and lessons learned from human resource empiricism of selected Universities of Medical Sciences. Conclusion: Results from this study can be used as a basis for managerial planning in the implementation of experience documentation for human resource management.

Keywords: Human resources, COVID-۱۹, lessons learned, Empiricism