Bahare Maleki - Carleton University
Vinod Kumar - Carleton University

Process selection is a critical part of BPR, in achieving cost reduction, improving quality, creating value added, time saving, and achieving other organizational goals.This article examined a new view of process selection in BPR using the fuzzy logic approach and assessed its impact on decreasing uncertainty and ambiguity in decision making. This were examined in an educational center of a University and compared to select more appropriate processes for reengineering.A fuzzy analytical hierarchy process model is developed to evaluate the uncertainty reduction in fuzzy process selection for an education system

Fuzzy AHP, Fuzzy MAD, Business process reengineering, process selection, analytical hierarchy process