CIVILICA We Respect the Science
(ناشر تخصصی کنفرانسهای کشور / شماره مجوز انتشارات از وزارت فرهنگ و ارشاد اسلامی: ۸۹۷۱)

Patient Safety Huddles to Improve Teamwork and Communication: Frontline Staff Perspectives

عنوان مقاله: Patient Safety Huddles to Improve Teamwork and Communication: Frontline Staff Perspectives
شناسه ملی مقاله: JR_PSQ-11-4_001
منتشر شده در در سال 1402
مشخصات نویسندگان مقاله:

Jane Montague - Assistant Professor in Health Studies, Faculty of Health Studies, University of Bradford, Bradford, UK.
Kate Crosswaite - Research Fellow, Faculty of Health Studies, University of Bradford, Bradford, UK.
Muhammed Faisal - Research Fellow, Faculty of Health Studies, University of Bradford, Bradford, UK.
Eileen McDonach - Evaluation Programme Lead, Salford Royal NHS Foundation Trust Manchester, England, United Kingdom.
Mohammed Mohammed - Professor of Healthcare Quality & Effectiveness, Faculty of Health Studies, University of Bradford, Bradford, UK.
Rebecca Randell - Professor of Digital Innovations in Healthcare, Faculty of Health Studies, University of Bradford, Bradford, UK.
Alison Cracknell - Consultant Physician, St James’s University Hospital, Leeds Teaching Hospitals Trust, Leeds, UK.
Alison Lovatt - Director of Nursing, The Improvement Academy, Bradford Institute for Health Research, Bradford, UK.
Beverley Slater - Improvement Academy Director, The Improvement Academy, Bradford Institute for Health Research, Bradford, UK.

خلاصه مقاله:
Introduction:The Patient Safety Huddle (PSH) is a daily brief multidisciplinary meeting to discuss patient safety threats and actions to mitigate risk. This paper reports on frontline staff perspectives from five UK hospitals across three National Health Service (NHS) trusts (provider organizations) on the impact of PSHs on communication and teamwork. Perspectives were collected at two points– before and after PSHs had been embedded.Material and Methods:Frontline teams from ۲۵ wards were invited to complete a paper-based Evaluation Survey. In the first survey, ۲۱ wards participated, generating ۱۳۷ responses, and in the second survey, five wards participated, eliciting ۳۲ responses. Additional group interviews with five ward teams were conducted (n=۱۹ participants).Results:PSHs improved teamwork and communication, both in terms of quality and quantity. The evaluation survey reported improved teamwork (۱۰۸/۱۳۷ answered positively) and communication (۱۲۱/۱۳۷). In facilitating a non-hierarchical, easily accessible, and fear-free space for discussing patients at risk of harm, the PSH was perceived as engendering a supportive environment for all staff and contributing to an enhanced safety culture.Conclusion:Patient Safety Huddles – at both pre and post-embedded stages - were perceived as improving communication and teamwork, resulting in a safe and collegiate environment that facilitates successful information sharing, improved multidisciplinary working, and the development of collective situational awareness. These factors may contribute to enhanced patient safety and quality of care.

کلمات کلیدی:
Patient safety, Interdisciplinary Communication, Patient Care Team, Interprofessional Relations

صفحه اختصاصی مقاله و دریافت فایل کامل: https://civilica.com/doc/1896364/