SeyyedAbdolHojjat MoghadasNian - Tarbiat Modares University
Marjan JavanMard - Payame Noor University

In an increasingly interconnected world, the airline industry's internationalrelations management stands as a cornerstone for operational success andglobal expansion. This paper delves into the strategic application of KeyPerformance Indicators (KPIs) to optimize international relations strategieswithin the airline industry. Through a mixed-methods research approach,incorporating both qualitative and quantitative analyses, the studysystematically identifies, analyzes, and evaluates the impact of specificKPIs on the effectiveness of international relations strategies. Highlightingthe critical role of Chief International Relations Officers (CIROs) innavigating the complexities of global operations, this research underscoresthe indispensability of a data-driven approach in enhancing strategicdecision-making, ensuring regulatory compliance, and fostering marketexpansion. Case studies of leading airlines further illustrate how successfulimplementation of KPI-driven strategies contributes to operationalexcellence and competitive advantage. Comparative analysis reveals theadaptability of KPI frameworks to regional variations and market-specificchallenges, offering insights into the dynamic nature of international airlinemanagement. This paper not only enriches the theoretical framework forinternational relations management in aviation but also provides practicalguidelines for CIROs, advocating for the continuous evolution of KPIframeworks in response to emerging global trends. The findings underscorethe transformative potential of KPIs in shaping responsive, resilient, andstrategic international operations, paving the way for future research in thispivotal area of airline management.

Airline Industry, International Relations, Key Performance Indicators,Strategic Management, Global Operations