سپهر زارع - Industrial and Organizational Psychologist

This study examines the impact of job stress on the productivity of female employees in bank branches in Iran. Job stress is a complex and challenging issue in work environments that can have profound negative effects on employees' mental and physical health, consequently affecting their productivity. In this research, data were collected from five bank branches located in Tehran, Isfahan, and Mashhad. The research method was a combination of quantitative and qualitative approaches, with data collection tools including standardized questionnaires and semi-structured interviews. The findings indicate that job stress is significantly associated with decreased productivity. The primary stressors include high work pressure, role conflict between job responsibilities and family duties, and the need for accuracy and speed in tasks. Additionally, an authoritarian leadership style in organizations significantly contributes to increased job stress. Moreover, female employees in managerial positions experience higher stress levels due to greater responsibilities and the need for critical decision-making. This study suggests that effective job stress management can help improve productivity and reduce stress-related issues in the workplace. The recommendations provided in this research include developing stress management programs, improving leadership styles, and creating a balance between work and personal life. The results of this study can assist bank managers and policymakers in adopting appropriate strategies to increase employee productivity and create a healthier work environment.

Job stress, Productivity, Work-life balance, Leadership style, Female employees, Stress management, Work environment, Bank branches