Performance measurement of manufacturing plants: An integration of voting -DEA and VIKOR

This paper proposes an integrated multiple criteria decision making (MCDM) model that combines the voting and the VIKOR methods to evaluate the performance of manufacturing plants. The VIKOR method helps decision-makers (DMs) carry out analysis and comparisons in ranking their performance of the alternatives. Since the evaluation result is often greatly affected by the weights used in the evaluation process, a new voting data envelopment analysis (DEA) method is proposed in this study to determine the appropriate criteria weights. A case study is then given to show applicability of the proposed model.

Keywords:

Performance measurement , data envelopment analysis (DEA) , MCDM , voting , VIKOR , manufacturing plant