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Study the status of the evaluation system of performance in financial sector of Ministry of Education by using the excellence model of Europe Quality Foundation

عنوان مقاله: Study the status of the evaluation system of performance in financial sector of Ministry of Education by using the excellence model of Europe Quality Foundation
شناسه ملی مقاله: JR_IJSS-1-2_014
منتشر شده در شماره 2 دوره 1 فصل در سال 1394
مشخصات نویسندگان مقاله:

Mahmood Rezaee - Associate professor Department Management, Islamic Azad University, Tehran, Iran.
Ali Kabiri - M.A of Manegment, Islamic Azad University, Tehran, Iran.
Hamed Sareban - M.A of Manegment, Islamic Azad University, Tehran, Iran.

خلاصه مقاله:
The aim of this study is to identify the financial performance of the Ministry of Education by using the excellence model of Europe Quality Foundation. The current study is practical in term of purpose and in term of methodology is descriptive- survey research. The study sample are all employees in the financial sector of the Ministry of Education in (2015). To collect data, 186 questionnaires were distributed among the sample. Sampling is done by simple random sampling and by using of Kerejeci-Morgan table. A questionnaire was used for data collection. With the experts point of view, the validity of questioned was assessed in a desirable level that Cronbach s alpha coefficients and combination and reliability showed great reliability for the questionnaire. The test of research hypotheses was performed by using one-sample t-test and the SPSS software. Analysis of data showed that the financial performance of the Ministry of Education by using the excellence model of Europe Quality Foundation is desirable in nine areas of leadership, policy and strategy, departments, partnerships and resources, processes, personnel, customer results, society results and key performance.

کلمات کلیدی:
employee performance, excellence model, empowerment, results, self-assessment

صفحه اختصاصی مقاله و دریافت فایل کامل: https://civilica.com/doc/589363/