The role of MIS and DSS in manager’s Decision making process

Abstract In today’s business world, there are varieties of information systems such as TPS, DAS, KWS, MIS, DSS, ES, CSCWS, GDSS and ESS. Each plays a different role in organizational hierarchy and decision making process. At present article the authors selected two main information systems, namely, MIS and DSS. After discussing the decision making process based on each concept, its characteristics, its relations and their connections to decision-making process are determined. At the same time, different models and figures are presented to enrich the discussion and to clear the status of each MIS and DSS information system in organizational problem solving.

Keywords:

MIS , DSS , Decision making process , Models , Problem solving