Milad nazari - Student on MA in HSE, as ad Tehran
hamidreza Hasanlou - Student on MBA, azad comijan
vahid godarzi - Student on MA in english, as ad Tehran,

This article addresses the values of a standard operating procedure based on review of articles. It describes the application and importance of a standard operating procedure from different perspectives while emphasizing its critical relevance to medical practice and pharmaceutical service. The review further discusses shortcomings related to nonexistence of standard operating procedure including inconsistent quality of service; performance variation; procedural mix-ups; and misinterpretation or miscommunication of information. In conclusion, standard operating procedure, if realized and materialized as a component of an effective management system, helps cultivate transparent functions; implement error prevention measures and facilitate corrective actions and transfer knowledge and skill

Information, performance variation, quality of service, standard operating procedure values