An Empirical Investigation of Web-Based Decision Support Systems

Web-based information systems are increasingly being used for decision support applications. However few empirical studies have been conducted on web-based decision support systems (DSS). This experimental research endeavors to understand factors that impact decision-making satisfaction in web based decision support systems. Using structural equation modeling approach, the analysis reveals that information quality and system quality influence decision-making satisfaction, while information presentation does not have an effect on decisionmaking satisfaction

Keywords:

Making Satisfaction , Web-Based Decision Support System , Information Quality , System Quality , e-Commerce , e-Business