Evaluating Burnout among Administrative and Healthcare Staffs

Background & Aims of the Study Burnout is an occupational hazard which is known asone of the major factors affecting employees’ psychological disorders. The present studyaimed to evaluate occupational burnout among administrative and healthcare staffs ofShiraz University of Medical Sciences.Materials & Methods In this cross sectional study, 300 employees (150 administrativestaff and 150 health care staff) were selected using random sampling method. Data werecollected using Maslach Burnout Inventory and analyzed using SPSS software.Results: The mean of burnout was 2.33±0.60. The results showed no significant differencebetween men and women employees in terms of occupational burnout and its threedimensions. Moreover, a significant difference between administrative and medical staffswere found only in the dimension of emotional exhaustion. The mean score of emotionalexhaustion in the administrative staff was significantly lower than that of their peers in thehealthcare sector (2.03±0.84vs. 2.36±1.00) (p=0.03).Conclusions: The results showed that the majority of employees reported an average levelof burnout .Such finding was in agreement with the results reported in previous studies. Theobtained results can pave the way for further study on the identifying determinants ofburnout.

Keywords:

Burnout , Maslach burnout inventory , Employees