Prediction of Organizational Citizenship Behavior Based on the Organizational Silence of the Employees of Education

This research has been conducted with the aim of predicting organizational citizenship behavior based on the organizational silence of employees of the Department of Education of Iran by correlation method. The statistical population of the study consisted of all employees of the Education Department. A sample of 2215 employees was selected by stratified random sampling. Data collection tools were Dyne, Ang, and Botero (2003) scale, and Van Dyne, Graham, and Dienesch (1994) Citizenship Behavior scale, which were distributed among the research sample in one step. The collected data were analyzed using stepwise regression test. The findings of this study showed that there is a significant negative correlation between organizational silence, social silence and individual silence with organizational citizenship behavior of employees. Organizational silence components explain organizational citizenship behavior. But defensive silence is not related to organizational citizenship behavior of employees. As a result, organizational silence is one of the predictors of organizational citizenship behavior in the education Staff.

Keywords:

Organizational Silence , Organizational Citizenship Behavior , Education Staff