An Investigation of Hospital's Sustainable Supply Chain through System Dynamics Model

The supply chain in healthcare is unique and different from other supply chains in many respects. Today, the concept of a new sustainable supply chain has been widely discussed. Hospitals and treatment centers have the highest energy consumption compared to other service providers; Hospitals are considered as sources of waste production in cities. Cost plays a vital role in their performance and healthcare due to providing services to patients, and the number of its high staffs has a high societal impact on the community than other services and the satisfaction of the stakeholders, especially the patients, including the challenges Is. Therefore, achieving sustainability in the supply chain of health care is essential and essential. The sustainable social dimension is one of the crucial areas in the supply chain of health and treatment. As the patient satisfaction index is an essential factor in the social dimension of supply chain health, the employee satisfaction index is also necessary. In addition to the social dimension, the economic dimension is also partly explained in the causal chart, which is indicated by the B/C indicator that shows the benefit-cost ratio in the hospital. In this paper, the variables related to the sustainability and social-economic dimension of their relationships in the supply chain of the hospital are examined using the system dynamics approach.

Keywords:

Hospital Supply Chain , Sustainability , Patient Satisfaction , Staff Satisfaction , system dynamics