The relationship between the quality of worklife and organizational commitment among personnel of emergency medical services

Introduction: Nowadays, organizational commitment titles a universal concept in stage of human resource management and organizational development. Promotion of organizational commitment is the basic key in success of management of any organization. This study aimed to examine the relationship between the quality of work and organizational commitment of personnel in Emergency Medical Systems affiliated to the Kerman University of Medical Sciences, Iran. Method: In this descriptive analytic study, ۲۰۰ participants were selected randomly in accordance with the table of Morgan in ۲۰۱۱. Bolton quality of worklife questionnaire with ۲۰ question and four components and Meyer and Allen organizational commitment questionnaire with ۲۴ question and ۳ components were used. Spearman correlation coefficient and Friedman tests used for statistical analysis. Results: Among quality of worklife factors, the opportunities to develop skills and continuous learning component had the highest (۳.۳۰) and the salary component had the lowest average (۲.۰۸). Among organizational commitment factor, normative commitment component had the highest (۳.۵۰) and emotional commitment component had the lowest average (۳.۳۰). There was a significant relationship between organizational commitment and quality of worklife. There was a significant relationship between organizational commitment and quality of worklife (r = ۰.۴۵). Besides, there was significant relationship between all of quality of worklife components except the salary component and organizational commitment (P < ۰.۰۱). Discussion and Conclusion: According to the result of this research, to increase the quality of worklife and organizational commitment of Emergency Medical Systems personnel, more emphasis on the employee participation in decision-making, opportunities to develop skills and continuous learning and job security components.

Keywords:

Quality of work life , Organizational commitment , Emergency medical system , Kerman , Iran , کیفیت زندگی کاری , تعهد سازمانی , فوریت های پزشکی , دانشگاه علوم پزشکی کرمان