Study of Effectiveness of Information Security inElectronic Banking Services on Customer Trust(Case Study: The customer of Tejarat Bank in Tehran, 1392)

is a meaningful relationship between information security in electronic banking services and customer’s trust in the services, also we can find out from theresults that, perceived risk from electronic banking services has a negative effect on customers trust in the services. Eventually, the paper offers some propositional statements based on the research finding and with the purpose of improving the bank’s conditions, as especially Tejarat bank in particular .

Keywords:

Trust , Information Security , E-Banking , Risk