Quality Management System, Cannot Be Effectively Implemented In Some Organizations Of Iran, Why?
Publish Year: 1393
نوع سند: مقاله کنفرانسی
زبان: English
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شناسه ملی سند علمی:
ICMI01_047
تاریخ نمایه سازی: 20 دی 1394
Abstract:
What are the main obstacles in the implementation of effective quality management system? In this study, the major barriers to successful implementation of quality systems as the evaluation criteria are put into two general categories, cultural factors and establishment factors . We administered a survey in a selected state organization in which managers and efforts have not been successful in favorable and effective implementation of quality management system. On the basis of this research, the main factors in the failure of implementation of quality management systems in organizations are a) among the cultural factors the staff resistance and lack of development motivation b) among the establishment factors, the impossibility of correct and appropriate documentation base on ISO0999 models.
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Authors
Mohsen Rasoulian
Professor, Phd, management, Islamic Azad University, Naragh Branch, Iran
Zahra Hemasian Kashani
Master, master of business management, Islamic Azad University, Saveh Sama Technical College, Iran