Prioritizing the Factors Affecting Quality Techniques Using Groups-AHP

Organizations experienced quality techniques to achieve continuous productivitythat those results were accepted in organizations. The other hand, organizationsobserved necessity to agile manufacturing in organizations, especially electronicparts manufacturer companies. Therefore, to reach the quality and continuousimprovement, criteria of quality techniques can support organization withinimplementation of quality. So, three models were considered that can affect onimplementation of quality such as Capability Maturity Model Integration (CMMI),Six Sigma, and Agile Manufacturing (AM). In this direction to gain competitiveadvantage and continuous productivity, criteria of each model were determined andprioritized criteria in every model using group-AHP. A questionnaire was adjustedand examined in thirty-six (three groups of twelve experts) in electronic partsmanufacturer companies. Then, ideas of every group were prioritized using ExpertChoice Software. Finally, total ideas of three groups were prioritized using Group-AHP. Results were shows criteria of CMMI (Value to Stakeholders) with weight(0.302) has top prioritization. Also, the next priority are following; criteria of Six Sigma(Work intelligently, not just harder to do) with weight (0.257) and criteria of AM(speed) with weight .0.251.

Keywords:

Capability Maturity Model Integration (CMMI) , Six Sigma , Agile Manufacturing (AM) , group - analytic hierarchy process (group-AHP)