Survey of Financial Literacy of Bank Customers on the Use of Electronic Banking and Reducing of Traffic Accidents

Introduction: One of the factors affecting the health of the society is economic factors, and financial literacy and familiarity in the field of electronic banking can affect the economics of individuals. The purpose of this study was to investigate the effect of financial literacy of bank customers on the use of electronic banking and the reduction of traffic accidents. Methods: This descriptive study was conducted in a researcher-made questionnaire using Cronbachchr('۳۹')s alpha = ۰.۸۷. The research community was Yazd bankschr('۳۹') customers in ۲۰۱۷. The research sample was determined and ۳۸۰ people were randomly selected. Data analysis was performed using structural equation modeling (SEM) with partial least squares (PLS) approach. Results: Data analysis showed that ۷۳% of the samples was male and ۳۸% of them were between the ages of ۳۰-۳۹ and ۴۱% had a bachelorchr('۳۹')s degree. The value of the path coefficient (beta) of the customers’ financial literacy to the use of electronic banking is equal to (۰.۴۹۳). Conclusion: The results indicated a positive and significant impact of financial literacy and its domains on the use of electronic banking, which can indirectly reduce traffic and road accidents.

Keywords:

Financial literacy , Electronic banking , Traffic accidents , سواد مالی , بانکداری الکترونیک , حوادث ترافیکی