The relationship of emotional intelligence and resilience with problem solving strategies in undergraduate students in relief & rescue and disasters relief academic fields in Red Crescent society of Tehran province

Background: Problem solving is one of the characteristics that everyone faces it in her or his personal and occupational life. One of the areas where the employees is facing with complicated issues and requires appropriate strategies for solving problem is relief & rescue and crisis management and consequently relevant academic disciplines such as relief & rescue and disasters relief. This study aims to investigate the relationship of emotional intelligence and resilience with problem solving strategies in undergraduate students in relief & rescue and disasters relief academic fields who are as current or future employees in the areas of crisis and resettlement in Red Crescent society of Tehran province. Method: In this descriptive and correlational study, which is also functional, all undergraduate students of rescue & relief in Red Crescent society of Tehran province were studied and 88 ones were selected based on Cochran formula. For data gathering, three questionnaires consist of Connor and Davidson (2003), Bradbury and Garyves (2005) and Cassidy and lung (1996) were used. Regression analysis was used to analyze the data. Findings: The findings showed that the level of emotional intelligence, resilience, and undergraduate students’ strategies for solving problem are at the desired level and above the average. In addition, the relationship between these variables was statistically significant (p<0/05) and emotional intelligence and resilience were able to explain the changes in problem solving strategies. Conclusions: According to the results, it is recommended to maintain status quo and all-around efforts of educational centers in Red Crescent society and other organizations related to crisis management in order to improve human factors for better management of crises and disasters

Keywords:

هوش هیجانی , تاب‌آوری , راهبردهای حل مسأله , امدادونجات و امدادسوانح