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The Impact of E- Government on Organizational Excellence in Iranian State-owned Banks

Publish Year: 1397
Type: Journal paper
Language: English
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Document National Code:

JR_IJBEMS-6-3_006

Index date: 16 July 2021

The Impact of E- Government on Organizational Excellence in Iranian State-owned Banks abstract

The present study was conducted to investigate the effect of E- Government on organizational excellencein Iranian state-owned banks. Data were collected through two questionnaires. This study was a surveyand correlative. The researcher-made questionnaire of the e- government and the standard organizationalexcellence questionnaire belonged to peters and watermen were used. Through Cochran formula 120employees of state-owned banks were selected. To measure questionnaires validity a group of experts'ideas were used and Reliability of the questionnaires using Cronbach's alpha method. The reliability ofthe organizational excellence questionnaire was 77% and the reliability of e-government questionnairewas 79%. Pearson’s correlation and linear regression based on SPSS19 were used for data analysis. Theresults showed that there is a positive and significant relationship between the dimensions E- Governmentwith organizational excellence. Also G2G had the most relationship with organizational excellence andG2E was the last. In addition, e-government and bias towards action were the most associated and loosetightControl was the last.Keywords: E- Government;

The Impact of E- Government on Organizational Excellence in Iranian State-owned Banks Keywords:

The Impact of E- Government on Organizational Excellence in Iranian State-owned Banks authors

Hossein Ghaffari

MSc Executive Management, Islamic Azad University, Sanandaj Branch, Sanandaj, Iran

Omar Mahmudi

Lecturer of Payame Noor University (PNU), Marivan Branch, Marivan, Iran

Naseh Rookhandeh

Young Researchers Club, Sanandaj Branch, Islamic Azad University, Sanandaj, Iran