Effect of Service Recovery towards Customer Satisfaction in Banking Industry
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Index date: 14 February 2022
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Senior Lecturer, Business School, University Kuala Lumpur, ۱۰۱۶, Jalan Sultan Ismail, ۵۰۲۵۰ Kuala Lumpur, Malaysia.
Senior Lecturer, Faculty of Business and Management, University Teknologi MARA, Puncak Alam, Selangor, Malaysia.
Senior Lecturer, Business School, Universiti Kuala Lumpur, ۱۰۱۶, Jalan Sultan Ismail, ۵۰۲۵۰ Kuala Lumpur, Malaysia.
Lecturer, Department of Management Studies, UCSI University, Kuala Lumpur, Malaysia.
Senior Lecturer, Universiti Kuala Lumpur, ۱۰۱۶, Jalan Sultan Ismail, ۵۰۲۵۰ Kuala Lumpur, Malaysia.
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