Patient Satisfaction with the Care Given by Students: a Cross-Sectional Study

Background and Objective: The assessment of Patient satisfaction with the care given by nursing students in clinical setting can be helpful in the development of a scientific and practical training. Thus, we aimed to determine patient satisfaction with the care given by students in clinical setting. Material and Methods: This cross-sectional study was conducted, in ۲۰۱۰, on ۱۵۶۰ inpatients in four hospitals of three provinces (Markazi, Lorestan and Charmahal Bakhtiari) via a questionnaire consisting of two parts of demographic characteristics with ۱۵ questions and patient satisfaction with ۳۰ questions. Given the range of ۳۰-۱۵۰, the score of more than ۹۰ was considered having satisfaction. The data was analyzed by Mann-Whitney test and Pearson, using SPSS software. Results: Results showed that ۷۳.۲ were satisfied and ۲۶.۸ percent were dissatisfied. The satisfaction level was not the same in different health centers in that the satisfaction in lorestan province was higher than that of Chahar Mahal, Bakhtiari province and Markazi province (P=۰.۰۰۱). Conclusion: The resuls show that the patients are satisfied the care given by nursing students, but ۲۶.۸% of the patients are not satisfied with.

Keywords:

Nursing Students , Clinical Education , Patient Satisfaction , دانشجوی پرستاری , آموزش بالینی , رضایت بیمار