The Influence of Restaurant Food and Service Quality on Brand Image
Publish place: 16th International Conference on Recent Developments In Management & Industrial Engineering
Publish Year: 1403
نوع سند: مقاله کنفرانسی
زبان: English
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شناسه ملی سند علمی:
RMIECONF16_020
تاریخ نمایه سازی: 23 خرداد 1403
Abstract:
The purpose of this study is to investigate the effect of food and service quality in famous restaurants on their brand image from the tourist’s point of view. A questionnaire was used to collect data and ۲۰۰ tourists filled it in Tehran. Structural equation modelling was used to test hypotheses. The research results showed that food quality has the greatest impact on brand image in restaurants
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Authors
Tayebeh Nikraftar
Associate Professor, Faculty of Entrepreneurship, University of Tehran, Tehran, Iran