The Use of Software Agents with Intelligent Decision Making in Electronic Commerce

Because of entering the business to integrated markets that use wireless and portable communication devices such as mobile phone, e-commerce environment each day are more complex and dynamic. One of the new ideas in the development e-commerce, use of software agents with the capability of learning and smart decision making that can be bought and sold, suggestions offering in tenders and auctions, negotiate and conclude contracts are used. Intelligent software agents are intermediaries that have been achieved human desire to perform many of the tasks in the auto business. In this paper we examined the use of intelligent agents and quality of their activities in field of e-commerce. Also, with a focus on e-commerce in variety of online shops, online auction sales and B2B business, the role of intelligent software agents are described in each of these processes.

Keywords:

Software Agent , Intelligent Decision , E-Commerce , Shop , Business