Critical Factors for Business Competitiveness in Malaysian Automotive Manufacturing SMEs
Publish Year: 1384
نوع سند: مقاله کنفرانسی
زبان: English
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شناسه ملی سند علمی:
ICME07_217
تاریخ نمایه سازی: 6 آذر 1388
Abstract:
This paper is based on a survey conducted on top management of component suppliers to Malaysian automotive manufacturers. The survey was conducted to investigate the small and medium enterprises (SMEs) top managements’ perceptions on, first, critical competitive performance measures relative to their competitors and, second important goals that the drive SMEs to stay lean and competitive. This study aims at providing empirical evidence on the SMEs top managements’ perceptions of the above two major groups of competitive factors. Analysis of the survey results showed that the three most critical competitive performance measures relative to competitors are product quality, manufacturing cost and technological competitiveness. The surveys also found the three most important goals that help SMEs to stay lean and competitive are customer satisfaction, productivity improvement and operational performance. The paper culminates with a summary on the role of critical factors in improving and maintaining business performance.
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Authors
Baba Md Deros
Faculty of Engineering, Universiti KebangsaanMalaysia
Sha’ri Mohd Yusof
Faculty of Mechanical Engineering,Universiti Teknologi Malaysia
Azhari Md Salleh
Akademi Tentera Malaysia
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