Investigating the Dimensions and Indicators of Human Resource Development in Fars Health Insurance Organization

Since identifying the competencies of human resources development to improve efficiency and quality of health services seems to be necessary, using a systematic and orderly human resources development system can help the health system to cope with the challenges. Thus, the objective of this paper is to investigate the status of dimensions and indicators of human resources development in Fars Health Insurance Organization. This research is applied in terms of objective, descriptive in terms of nature and survey in terms of method. The statistical population of the study consisted of senior, basic, and middle managers of Fars health Insurance organization (n=۲۵۰). A researcher-made questionnaire including ۴۰ questions was designed to collect data. The face and content validities of the questionnaire were modified and confirmed by experts. Cronbach's alpha coefficient of the variables was estimated at higher than ۰.۷, so its reliability was confirmed. A univariate t-test was used to analyze the data in SPSS software. According to the obtained mean that was higher than the baseline mean (۳) and the significance level that was less than (۰.۰۵), the status of dimensions and indicators of resource development in Fars Health Insurance Organization is desirable. The obtained mean is not high enough to indicate that the dimensions and indicators of resource development are being implemented well in Fars Health Insurance Organization.

Keywords:

Human Resource , Health Care Quality , health insurance , Fars province