عوامل موثر بر تصمیم گیری تریاژ از دیدگاه پرسنل شاغل در بخش های اورژانس

Aims : Triage is the most important measures in the emergency ward. Accurate triage decision has a significant impact on patients’ outcomes. The aim of the present study was to investigate the factors influencing triage decision making in the emergency wards . Methods: All physicians (N=22) and nurses (N= 135) in 18 emergency wards of Tabriz hospitals participated in this descriptive study. For data collection a questionnaire was used that assessed staff and non-staff related factors (including patients and emergency ward related factors) that influencing triage decision making. Social- Demographic and professional information of staff was assessed by a checklist. Data analysis was performed by SPSS statistical software and descriptive statistics. Results: The most important factors in staff related factors were experience and skill in non-staff factors related to patient vital signs and type of injury and in non-staff factors related to ward were overcrowding and probability of injury to the patient. Also, it was found that the basis of decision-taking regarding staff and non- staff factors related to patient was correct, but this basis regarding none-staff factors related to the ward was incorrect. Conclusion: The results showed that the quality of triage decision-making among staff working in emergency wards can be improved by enhancing the quality of clinical wards’ structure.

عوامل موثر بر تصمیم گیری تریاژ از دیدگاه پرسنل شاغل در بخش های اورژانس Keywords:

Triage , emergency services , emergency , decision making , تریاژ , اورژانس , تصمیم­گیری