Strategies for Changing the Approach of Health Promoting Hospitals Based on the Importance-Performance Model: A Case Study in Yazd Hospitals in ۲۰۲۲

Background: Considering the key role of hospitals in improving the level of health, staff and community, implementing standards and promoting activities in hospitals is necessary to realize this important goal. Therefore, the purpose study to examine the strategies for changing the approach of health hospitals based on the importance-performance model. Methods: The present descriptive and cross-sectional study was conducted in ۲۰۲۲ in selected hospitals of Yazd province, Iran. ۵۶ hospital managers and officials were selected by census method. Data was collected using the World Health Organization (WHO) questionnaire regarding HPH (health promoting hospital) standards which contains ۶۹ questions. The data was analysed using SPSS۲۶, and mean score and standard deviation of importance and performance of HPH standards were calculated. The status of HPH standards in the studied hospitals was investigated using the importance-performance analysis matrix. Results: The results showed that HPH standards had a moderate importance from the point of view of the studied people (۳.۸۹±۰.۷۶) and in the examination of the performance of the studied hospitals regarding HPH standards, the researchers implemented the standards in a moderate level (۳.۲۸±۰.۵۱). All the standards were identified as the points for keeping up the good work points based on importance-performance analysis matrix in the studied hospitals. Conclusion: In order to fully achieve the standards and improve the condition of hospitals, changing the views of hospital managers and health service policy-makers towards the HPH plan, creating specific and consistent policies and guidelines in the field of training and interventions provided to patients and employees is necessary and effective.

Keywords:

Health Promotion , Hospital , Standard , Importance-Performance Matrix