Identifying and Determining the Managerial competencies; with an approach to middle level managers in Insurance

Rapid acceptance and development of competency-based approach and its application in development programs of employees more than anything else, is the result of advantages and benefits that is hidden in this approach. Identifying the managerial competencies managers of an insurance company has a particular importance because of importance and sensitivity of their activities and the necessity of a coherent and scientific approach to human resources management activities of the group and also the absence of comprehensive studies about the managers, particularly middle managers in insurance industry. This research-based article studies the components and levels of managerial competency and explains the role of competency management and the middle manager and presents an insurance competency framework and a risk manager core competency model. This study examines the relative importance of the managerial competencies for effective performance at workplace. This was arrived at by surveying 115 middle level managers of the public and private sector of the general insurance companies. The results of the study revealed that job knowledge is the most essential and specific competency required for middle-level managers in general insurance sector. Other important skills were communication skill, inter-personal skill and team management.

Keywords:

managerial competencies , Assessment , middle level managers , insurance managers