سنجش کیفیت خدمات بهداشتی درمانی با استفاده از مدل سروکوال: مطالعه موردی یک بیمارستان صحرایی
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Department of Health Services Management, School of Public Health, Baqiyatallah University of Medical Sciences, Tehran, Iran
Hospital Management Research Center, Iran University of Medical Sciences, Tehran, Iran
Research Center for Health Services Management, Institute for Futures Studies in Health, Kerman University of Medical Sciences, Kerman, Iran
Department of Health Management and Economics, School of Public Health, Tehran University of Medical Sciences, Tehran, Iran
Baqiyatallah University of Medical Sciences, Tehran, Iran
Research Center for Modeling in Health, Institute for Futures Studies in Health, Kerman University of Medical Sciences, Kerman, Iran- Department of Health Management and Economics, School of Public Health, Tehran University of Medical Sciences,