System Dynamics Modelling of a Job Satisfaction Evaluation System in Health Insustry

Health industry is one of the most important industries which job satisfaction play vital role in it. Although a lot of studies have been done about job satisfaction in health industry, a few study examined dynamic impact of factor with each other. In this paper a multi stage model is proposed for evaluating job satisfaction by system dynamics in a big hospital in Iran. Firstly, key influenced factors of job satisfaction are listed based on Job Descriptive Index. In second stage after designing influence diagramming, three scenarios is developed for examining impact of two important factors which are financial and non-financial. Finally we analyzed result of running flow diagram of each scenario. The results show that applying both of financial and non-financial reward simultaneously can increase job satisfaction and income of organization via applying one of them.

Keywords:

system dynamics , Job Stisfacion , healthcar