A review and modeling on job sastisfaction in zahedan municipality (case study district NO.1)

The affective orientation that an employee has towards his or her work described as job satisfaction (Price, 2001). In other words, it is an affective reaction to a job that results from the comparison of perceived outcomes with those that are desired (Kam, 1998). The purpose of this study was to examine the level of job satisfaction in Zahedan municipality, district-No.1, staff and define the relationships between Job Descriptive Index questionnaire (JDI)’s five involved parameters and job satisfaction and potential biographical variables on the staff retention. Moreover, finding the main effective involved factors regarding area and organization’s culture is another objective which may ease understanding the area’s working atmosphere. The Job Descriptive Index questionnaire was administered to gather data. The JDI measures job satisfaction on five job facets, namely, pay, promotions, supervision, co-workers and the work itself. Descriptive and inferential statistics were used to analyze the data. The results of the present study indicated that there is no significant relationship between two biographical variables, age and gender, and job satisfaction. Therefore, the relationship between biographical variables and job satisfaction level should be investigated in every country, based on its own economical level and cultural background. Considering culture of the area, with very complicated human behavior of Asian pattern, it was expected that there would be a significant relationship between participant’s direct supervisor and their job satisfaction level. Significant relationship between salary and opportunity for promotion which is in close connection to the salary and job satisfaction among Zahedan municipality employees, has been seen, it seems that, the poverty of this deprived area and literacy level of employees do influence these involved parameters. This study also indicated that there is a significant relationship between co-workers and their job satisfaction level. The findings strengthen the argument that organizations should engage in the integration of employees so as to create group cohesion among employees and departments within the organization (Lambert et.al, 2001). It is also notable that absenteeism is regarded as withdrawal behavior when it is used as a way to escape an undesirable

Keywords:

Job satisfaction , Public institution , Job Descriptive Index , factors associated with job satisfaction ,