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Paper
Title

Policy Determination for retailers in an oligopoly to reduce the churn rate

دومین کنفرانس بین المللی چالش ها و راهکارهای نوین در مهندسی صنایع و مدیریت و حسابداری
Year: 1400
COI: CSIEM02_351
Language: EnglishView: 171
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Authors

Reza Samizadeh - Department of Industrial Engineering, Alzahra Universtiy, Tehran, Iran
Hanane Ghiyasi - Department of Industrial Engineering, Alzahra Universtiy, Tehran, Iran
Sahar Vatankhah - Department of Industrial Engineering, Alzahra Universtiy, Tehran, Iran
Shahrzad Asadi - Department of Industrial Engineering, Alzahra Universtiy, Tehran, Iran

Abstract:

These days due to a competitive market recognizing customers’ needs and understanding their future reactions is one of the biggest concerns of retailers. Understanding the position of the customers to organization has a vital effect on managing expenses .the goal of this research is to maximize online retailers profit and reducing the churn rate of their customers in an oligopoly through optimization of effective factors on customers churning. In this paper profit of two online retailers according to effective factors on churning rate has been considered.

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Paper COI Code

This Paper COI Code is CSIEM02_351. Also You can use the following address to link to this article. This link is permanent and is used as an article registration confirmation in the Civilica reference:

https://civilica.com/doc/1244614/

How to Cite to This Paper:

If you want to refer to this Paper in your research work, you can simply use the following phrase in the resources section:
Samizadeh, Reza and Ghiyasi, Hanane and Vatankhah, Sahar and Asadi, Shahrzad,1400,Policy Determination for retailers in an oligopoly to reduce the churn rate,2nd International Conference on Challenges and New Solutions in Industrial Engineering and Management and Accounting,Damghan,https://civilica.com/doc/1244614

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