Knowledge Management in schools

Knowledge management is important as a managerial tool, which promotes the creation of new knowledge and it’s sharing through the corporate values. Managers need to have a greater sense of invisible and intangible assets of people, featured in the minds and experiences of employees. Without these assets, companies are unequipped with vision and ability to predict the future. The using of knowledge management process increases the effectiveness of decision-making processes, as well as the level of operational efficiency, flexibility, commitment and involvement of employees. Knowledge management is not only associated with managing knowledge as a resource, but also to manage business processes that take place using that resource. It should involve the analysis of existing knowledge as a resource, as well as defining the objectives regarding the generation, protection and application of new knowledge, then transfer, exchange and dissemination of knowledge, effective use of knowledge and performance measurement. From external sources, the knowledge is generated by purchasing technology and software, hiring experts, using consultants and strategic partnerships. Internal creation of knowledge is a process of individual learning in a group of individuals as well as the process of organizational learning . In both cases, the key role is on the company’s (organizational)units of research and development and on the units in charge of education and t aining of employees (DeTienne and Jackson,2001) Educational organizations—whether they be schools, colleges, universities, or systems—are not machines. That is, the machine model for organizational development, which describes various inputs being transformed by specific processes into outputs, is not particularly accurate or useful in understanding the complex ways that educational organizations function. It is much more useful to consider educational organizations as adaptive, social systems where people cooperate to achieve common purposes. Organisms recreate themselves through the transformation of matter and energy. Just as ecosystems rejuvenate themselves through cycles and seasons, educational organizations grow and revitalize themselves through the knowledge they create, their processes for passing that knowledge on to others, and the exchanges and relationships that they foster among people.

Keywords:

Knowledge Management , knowledge management system , schools