Management of E-Business and E-Commerce

This paper presents an ebusiness framework that, on one hand, builds on the enterprise system but, on the other, encompasses the new e-businessdimensions. Building a successful e-business requires such enterprise capabilities as global networking, integrated business processes,sharing information with supply-chainpartners, agility in responding to the market, and intelligent decision-making. At the same time enterprise systems haveextended beyond the traditional business functions and include features to support supply-chain management, customer relationship management and electronic commerce. The new focus on e-business is, in part, driven by the adoption of the Web as a new channel for productdistribution, marketing, and interactionwith customers. The integration of the traditional as well as the Web-oriented functions is the cornerstone of a successful e-business.

Keywords:

E-Business Management , Information Systems Research , supply-chain , enterprise system