Investment model in knowledge management applying system dynamics approach

Knowledge management (KM) as an important aspect of organizational success is a matter of interest for all organizations. KM is not a stand-alone process and instead of considering technical aspects, currently its relation with other issues has been realized. Thus, the purpose of this study is to present a dynamic and heuristicmode for creating KM, organizational learning and innovation, human capital and also considering amount of investment on KM which dynamic interactions arepresented through system dynamics. Research systemic model has been simulated using Vensim DSS software. The results truly show the methods of KM creation in organization, use of explicit and implicit knowledge for growing learning organization. It also analyzes how an organization should invest on KM and R&D. Managers, policy makers and investors can use and employ the results of this study.

Keywords:

knowledge management , system dynamics , investment on KM , organizational learning , human capital