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فیلتر نتایج
Hassan Khaksar
Arash Shahin
نتایج 111 تا 120 از مجموع 130
First
...
9
10
11
12
13
Conference Paper
تحلیل شاخص های مطلوبیت سرویس دهی سیستم حمل ونقل اتوبوسرانی تندرو (BRT) با بهرهگیری از مدل servqual در شهر تبریز
Authors:
صابر محمدور
،
ایوب منوچهری
،
امیررضا نیک کار
،
حسن خاکسار
Year 1392
Publish place:
The 13th International Conference on Traffic and Transportation Engineering
Pages:
15
| Language: Persian
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Conference Paper
Performance Evaluation of IT Industries using SERVQUAL, DEA and FMCDM Case Study: System Group Company
Authors:
Alireza Alinezhad
،
Ramin Hakimian
Year 1392
Publish place:
2nd National Conference on Indurtrial Engineering & Systems
Pages:
10
| Language: English
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Conference Paper
Analysis of Service Quality in Knowledge Organizations by Fuzzy Approach
Authors:
Elham Talebbeydokhti
،
Amir Talebbeydokhti
،
Abbas Talebbeydokhti
Year 1392
Publish place:
The Second National Conference on Investigating Methods of Improving Issues in Management,Accounting and Industrial Engineering in Organizations
Pages:
9
| Language: English
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Conference Paper
سنجش کیفیت خدمات شرکت بیمه دانا شعبه شیراز با استفاده از روش SERVQUAL
Authors:
امین داریوش
،
مصطفی طاهری
،
شاپور امین شایان جهرمی
،
علیضقره بیگی کارشناس بیمه
Year 1391
Publish place:
The First National Conference on Investigating Methods of Improving Issues in Management, Accounting and Industrial Engineering in Organizations
Pages:
12
| Language: Persian
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Conference Paper
IMPROVEMENT OF ELECTRONIC SERVICE QUALITY IN BANKS WEBSITES WITH USING KANO MODEL (CASE STUDY OF TEJARAT BANK WEBSITE)
Authors:
Mehdi Abbasian
،
Kiarash Fartash
،
Esmaeil Shabani
،
Masoomeh Abbasian
Year 1391
Publish place:
The 4th International confrence on Banking Services Marketing
Pages:
15
| Language: English
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Conference Paper
ارزیابی کیفیت خدمات ارائه شده به مشترکان تلفن همراه اول در دفاتر امور مشترکین بر اساس مدلServqual و با استفاده از متد FAHP
Authors:
منیرالسادات بابائی
،
فرشید عبدی
،
صدیق رئیسی
Year 1390
Publish place:
2nd Annual Mobile Vas Conference
Pages:
20
| Language: Persian
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Conference Paper
SERVQUAL and Model of Service Quality Gaps: A Framework for Determining and Prioritizing Critical Factors in Delivering Quality Services
Authors:
Arash Shahin
Year 1383
Publish place:
4th International Conference on Quality Management
Pages:
10
| Language: English
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Conference Paper
سنجش کیفیت خدمات شرکت بیمه دانا شعبه کرمان با استفاده از روش SERVQUAL
Authors:
حسن صفرنیا
،
عباس عباسی
،
سمیه حاج حیدری
Year 1389
Publish place:
1st Annual Conferenc of Management, Innovation, Enterprenuership
Pages:
13
| Language: Persian
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Conference Paper
Designing Customer Loyalty Model in Iran Insurance Industry
Authors:
Mohsen moradi
،
Mohamad mosavi
،
Behnaz alimardani
Year 1389
Publish place:
Financial Services Marketing Center
Pages:
11
| Language: English
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Conference Paper
کاربرد تحقیقات بازار در صنعت بانکداری با تاکید بر ارزیابی شاخص های کیفی خدمات ارائه شده به مشتریان یک بانک دولتی در شهر تهران با استفاده از الگوی پنج بعدی SERVQUAL
Authors:
اکرم هادیزاده مقدم
،
آرمان احمدی زاد
،
وحید مکی زاده
Year 1388
Publish place:
1st International Marketing Research Conference
Pages:
15
| Language: Persian
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نتایج 111 تا 120 از مجموع 130
First
...
9
10
11
12
13