Challenges of ICT Companies in Lean Transformation

Current business environment is very turbulent requiring companies to adapt to changes. Many enterprises consider a fundamental change – transformation – in order to benefit fromthe opportunities and to respond to the challenges of the everchanging business environment. At the same time, interest in leanthinking has grown in industries and research communities. Lean paradigm is assessed as a potential means to help companiespursue efficiency and increased customer value. This paper discusses lean transformation experiences of software intensive enterprises. Based on interviews in five ICT companies several challenges are identified in their journey towards a lean enterprise. This paper highlights challenges against the different levels of lean transformation framework and literature findings.

Keywords:

Software development , agile , lean , transformation